What to Do After a Sewer Backup

Avoid contact

Sewage contains contaminants that can make people sick. Keep children, pets and anyone with health concerns away from the affected area.

Stop using water

Avoid flushing toilets or running taps and appliances, which can add to the backup until the cause is found.

Call the right people

• A plumber to investigate the drain or lateral
• The City if you suspect a municipal sewer issue
• Your insurer to report the claim
• A restoration company for cleanup and sanitizing