A sump pump is often the only thing keeping groundwater out of a basement. When it fails — from a power outage, a stuck float or a worn motor — water can rise quickly.
We remove water, dry the basement and help you understand what likely happened so you can arrange pump repair or replacement.

Why sump pumps fail
- Power outages during storms
- Stuck or tangled float switches
- Pump undersized for the inflow
- Clogged intake or frozen discharge line
- Age and motor wear
How we approach sump pump failure cleanup
- 01
Restore safety
Address electrical safety and confirm the pit situation.
- 02
Extract
Remove water from the basement floor and finishes.
- 03
Dry
Dry walls, flooring and framing with monitoring.
- 04
Next steps
Recommend having the pump inspected or replaced by a plumber.
Local considerations in Markham
Many Markham homes rely on sump pumps, especially in areas with high water tables. A battery backup and periodic testing before spring melt and storm season can help.
We serve properties across Markham, including Unionville, Cornell, Milliken, Wismer, Berczy Village, Markham Village and more. See our service areas for details.
Safety reminder
Never enter standing water that may be in contact with electricity. Treat water from outside, drains or sewers as contaminated and avoid direct contact.